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just bought the game, doesn't work? - Printable Version

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+--- Thread: just bought the game, doesn't work? (/showthread.php?tid=143)



just bought the game, doesn't work? - BrTarolg - 02-24-2016

I just got the game on steam, but when i run the game absolutely nothing happens. The game doesn't start at all, administrator mode or otherwise

Do i apply for a refund now or what??


just bought the game, doesn't work? - AdmiralGeezer - 02-24-2016

Hi! Contact us at [email protected] and we might be able to sort it out for you.


just bought the game, doesn't work? - AdmiralGeezer - 02-26-2016

Copying from Steam community:

Hi! We are working on all the reported problems, we will try to fix everything ASAP. Please be patient with us and you can always contact us at [email protected]

- fixed a few bugs that causes crashes.
- added option to linux to disable cursors
- fixed point defense turrets to not track targets outside of firing arc.
- fixed scrolling so it shouldn't get stuck anymore
- We are working on all of the reported crash and other issues! Thank you for your patience!

FAQ:

Problem:

Game doesn't start

Solution:

1. Reboot Machine/Steam

2. Try turning anti-virus off.

3. Apparently, win10 isnt correctly using the Java enviroment packaged with the game:

The fix is below:

Navigate to Java's site and download Recommended Version 8 Update 73 (filesize: 718 KB)\

2. Navigate to the JAR file in C:\Program Files (x86)\Steam\steamapps\common\Battlestation Harbinger (Harbinger.jar)

3. A launcher will open for you to select resolution etc.

4. Play

If the two above doesn't work contact [email protected], preferably with a crash report if you have one.

Problem:

Can't click on anything in the game

Solution:

Set user interface scaling to 100% in your operating system.

Problem:

Surface pro or other machine. Graphics are scaled wrong on the screen.

Solution:

Go to where you have Battlestation Harbinger installed, typically “C:\Program Files (x86)\Steam\steamapps\common\Battlestation Harbinger” right click on harbinger.exe file and select properties, then go to the Compatibility tab at the top and check “Disable display scaling on high DPI settings” near the bottom.